Our devoted, experienced Practice Plus team comes from diverse backgrounds, including those in practice management and accounting.
We employ determined, responsible, organised, and eager candidates and place them according to their strengths. It is of utmost importance to us that the staff we place with you contribute to the success of your practice.
Our clients are assigned a team consisting of a team leader and credit controllers.
About PracPlus
At PracPlus we help healthcare professionals focus on patient care and organisational growth.
Consider PracPlus as an integral part of your practice, seamlessly managing all aspects of administration, billing, credit control, finance, marketing, HR, and IT. We tailor our services to meet your unique requirements, taking pride in delivering a personal touch with every interaction.
Our roots in Hilton, KwaZulu-Natal, have enabled us to deeply understand and address the needs of our local clients. As our business continues to expand, we remain committed to providing the same level of attentive and personalised service that has become our hallmark.
Our vision is to ensure fairness in all we do: for the practitioner, patient, our employees and the business. Our mission statement is to provide clients with an efficient, ethical, honest and result driven admin and billing service. We ensure our staff are well-trained, persistent and use the best negotiation techniques to encourage continuous cash flow. We keep our clients and their patients happy. We take the hassle out of medical claims and accounts by handling the time-consuming administration work on your behalf. We are professional at all times. We take pride and dignity in our work and strive to achieve efficient and reliable results. We are understanding and aim to achieve the best results when communicating with medical aids. Integrity is key. We respect all whom we come into contact with. We are accountable and strive for excellence. We ensure teamwork makes dream work. To stay relevant we need to serve.
History
PracPlus was established to assist other doctors in the area in transitioning into private practice.
Our journey began after Lisa, founder of the company, returned from Scotland, having supported her husband as he completed a specialist orthopaedic fellowship. Before her time in Scotland, Lisa gained invaluable experience with an 11-year career in the corporate world of waste management. Upon returning to South Africa, Lisa assisted her husband with the setup and management of his orthopaedic practice in the KwaZulu-Natal Midlands. Taking this task in her stride, Lisa gained extensive insight into the business challenges medical practitioners face daily.
And so, in 2015, PracPlus was established to assist other doctors in the area in transitioning into private practice. Having identified that the administration burden was high on a doctor’s list of woes, PracPlus started supporting other medical practitioners with their administrative challenges. With a determined team, the business grew through word of mouth and saw more medical specialists signing up for our services. Today, PracPlus employs a dedicated and enthusiastic group of staff who provide their clients with professional and powerful administrative, organisational, communicative, human resources, accounts, negotiation, and computer skills.
Lisa believes in the positive, empowering, life-changing power of upskilling and education. With this in mind, she constantly sends her staff for further training to ensure PracPlus clients receive the optimum service.
What our customers have to say
A significant portion of our growth has been through word of mouth and referrals. Here’s what a few of our clients have to say:
